How to contact Discord and submit a help or support request as a user or developer
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  • Post published:16/04/2021
  • Post last modified:16/04/2021
  • You can contact Discord support directly using their online forms for users and developers, via Twitter, or by reaching them via email at [email protected] 
  • Developers can contact Discord with a specific issue using the Game Dev “Submit a request” feature. 
  • If you want a quicker resolution, you can try to use Discord’s FAQ help center or community forums to get general support or help from fellow Discord users. 
  • Visit Insider’s Tech Reference library for more stories.

Discord — the popular group-chatting platform initially designed for gamers — offers users a way to communicate, play games, stream, listen to music, and more. 

With so many users and so many ways to use it, you’re likely to encounter problems on the platform. Regardless of the issue — whether it’s audio and video functionality, your Nitro subscription, or integrating Discord with a game console — contacting the support team is easy.

You can contact Discord for help and support issues through email at [email protected], via Twitter, or through various means within their help department. 

How to contact Discord developer support

Like Discord users, developers are allowed to send support requests. Their request form is a little broader, and the help center isn’t as large, but you can still get answers and related assistance. 

Developers can use their own request form to receive help from Discord.
Ron Lyons Jr./Business Insider

First, go to the game developers’ submission request form. Then provide a description of the problem, how the bug is affecting your program’s function, what the program is intended to do without the bug, and what the outcome is of the program with the bug. 

You must also include the operating system you’re using and the platform that it’s used on.

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